What currency will I be charged in?

We offer currency in Canadian dollars (CAD).


Do you ship internationally?

We ship to Canada and the USA.  We currently do not ship internationally.  Further information can be found on our Shipping Policy Page.


Do you have a physical store I can visit?

At this time, we have a physical store located at our headquarters in Komoka, Just outside of London, Ontario, Canada.  Our hours are 9 am to 5 pm Monday to Friday.  Take a look at our Contact Us page for more information on our location.


Does The Physio Store Inc. charge sales tax?

Sales tax amounts are calculated based on the delivery shipping address:

  • QC: 5% GST & 9.975% TVQ
  • ON: 13% HST
  • PEI, NS, NB & NL: 15% HST
  • MB:  12% HST
  • Rest of Canada: 5% GST

There are certain items that are tax exempt.  For more information on this, visit our tax exemption page.


What methods of payment do you accept?

We accept the following forms of Payment:

  • American Express (Canadian Dollars only)
  • Visa
  • Visa Debit
  • MasterCard
  • Payment by Link
  • PayPal