Pro-Tec CryoSteel Ice Recovery Roller

Upload Your Medical Prescription

• The prescriber’s information: Name, contact address, phone number, and signature.
• Your name and address. The name on the invoice must match the name on the prescription.
• A general description of the item and the quantity. It must be for the item you are purchasing tax-free.

We review all prescriptions before shipping your purchase out. If the prescription has any issues, we will contact you to clarify the issue.

Manufacturer Warranty

Return Policy

Limited 30 day Return Policy from Date of Arrival!

Returned items MUST still be new and unopened (security seal not broken, bag not opened) for a full product credit.

Use extra caution when packing for returns to avoid damage. Law labels and identification labels must remain on all products for credit. Credit cannot be issued for products that have been used or opened (seal broken). If the item has been determined to be used or opened, the item will not be accepted back for return, and you will be contacted regarding return shipping fees to return the item back to you. If we do not hear back regarding returning the product back to you within 30 days, you authorize us to dispose of the item on your behalf.

Further information on our Return Policy and Return process can be found on our Return and Exchange Policy Page!

All orders shipped outside of Canada are final sale and cannot be returned or exchanged.