Roscoe Medical Hot & Cold Therapy Gel Pack 11″ x 14″

Upload Your Medical Prescription

• The prescriber’s information: Name, contact address, phone number, and signature.
• Your name and address. The name on the invoice must match the name on the prescription.
• A general description of the item and the quantity. It must be for the item you are purchasing tax-free.

We review all prescriptions before shipping your purchase out. If the prescription has any issues, we will contact you to clarify the issue.

Manufacturer Warranty

Return Policy

All Sales Are Final!

Please carefully review your order before confirming your purchase. All sales of this product are considered final.

Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

• Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within [Insert Time Period, e.g., 5 days] of receiving the item.
• Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 5 days for a possible refund or exchange.
• Expired Products: Receiving a product in an expired condition (unless stated and part of a clearance price) warrants a report to our Customer Service within 5 days for potential refund or replacement.
• Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honoured.

Further information about our Return Policy and the Return Process can be found on our Return and Exchange Policy Page!

For any questions or concerns regarding this No Refund Policy, please contact us at: [email protected]