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The Physio Store is Canada’s Top Online Store for Braces & Supports, Fitness and Wellness Products.
1000+ Premium Products. Professional Customer Service
Small Canadian Business
Independent, Canadian, Locally Owned Business
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In Canada on orders over $120*
FEATURED CATEGORIES
Check out our top categories found at The Physio Store! Have a question with any of our products? Feel free to reach out and ask our physiotherapy team!
TOP BRANDS
FEATURED PRODUCTS
Take a quick look at our Newest Arrivals, Featured Products, Bestsellers and Specials! These are some of our popular products that we sell here at The Physio Store. These specialty products have good reviews from our customers.
Physiotherapy Room Professional 12″ Black (X-Heavy) Loop Bands (Set of 5) | Latex Free
SKU:
PS-017-BK
$17.95 
Physiotherapy Room Professional 12″ Blue (Heavy) Loop Bands (Set of 5) | Latex Free
SKU:
PS-017-B
$17.95 
Physiotherapy Room Professional 12″ Red (Light) Loop Bands (Set of 5) | Latex Free
SKU:
PS-017-R
$15.95 
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LATEST GOOGLE REVIEWS
Prompt shipping and seamless exchange when I realized I had order the wrong size brace.
Easy to use on line store. Found what I needed quickly (had a good selection) and their search was useful.Was shipped the next day and arrived promptly.
Great shopping experience! Easy to follow website, seamless order placing and the delivery was fulfilled in 3 days after the order placement.I'm happy with the quality of the items and would definitely order again🙂
Product is great. Could not find at any other retailer. Great for sleeping, hopefully I can afford another pair to wear through the day and keep my sleeping pair for bed time.
The ice machine looks very well made at first glance. When I went to use it, however, I realized that the sterile skin protector was not included with the shoulder pad. You would think that after spending that much money, you would receive everything you need to use the machine! I wasn't pleased.Jane B.
Cannot say enough about the service provided. Not many company’s send you personalized email thank you for your business. I had a small issue with an item and contacted them. The item was shipped to me the next day free of charge. I would strongly recommend The Physio Store to anyone in need of equipment. By far best customer service I have encountered from any company. Top notch!!! Bravo and Thank you from this very very satisfied customer!
Fast and prompt, having a hip replacement we ordered the attachment that instead of holding a bag of peas or something similar you attach the pad, turn on machine and instant relief. My wife had a knee replacement and used the same machine to keep the swelling down which hastened healing. Well worth the dollars.
Great communication on status of order once purchased. Arrived as described!
I ordered a Breg shoulder pad for use with the Polar Care Wave ice machine The right product arrived at the promised time. Thanks!
I could not find the product I needed locally so I ordered it from Phiysio Store and they had it delivered to me in Gatineau Quebec right away.
Fantastic Experience, Great prices, great service, great products, I will continue to shop at the Physio store, I couldn't be happier
I sustained a 5th metatarsal fracture and after some research, decided to purchase an Aircast walking boot. While the price was a bit more expensive than Amazon, The Physio Store’s delivery was much better, and I always prefer to buy Canadian whenever possible. I placed my order online on September 5th and it was shipped September 6th. While not requiring any direct contact with anyone, I appreciated the email updates on my order. I would recommend them, and should the need arise, not hesitate to order from them again.
The Ossur cold rush machine is fantastic for recovery post total knee replacement. The physio store was super quick with delivery. I had the machine less than 24 hours after I ordered it!
I purchased these cold packs for after physio workout. Wrapped in a towel they lasted for at least 35 minutes of cooling pleasure.
I phoned the Physio Store because I needed a replacement cord for my Kodiak ice machine; and, I got a real person on the line!!! She knew immediately what I needed. She clearly answered my questions and explained the options I had for ordering and receiving my item. Everything happened as she explained it would, and the product was the correct one. (So often the product that arrives isn't at all what I expected.) I highly recommend the Physio Store.
I purchased the Elasto-Gel Ice/Heat Knee Wrap (Large/X-Large), Elasto-Gel 9" x 30" Hot & Cold Therapy Wrap and OPTP Pro-Slant Board. Very pleased with the quality and speed of delivery.
From the first contact with this company to placing orders for equipment for providing cold therapy after knee surgery, I have been extremely impressed with the services provided. Dealing with staff, especially Julie, has been a bright spot in my day and exceeded my expectations of quality service. I recommend this company for all of your health care needs.
Excellent product, customer service, and speedy shipping! Highly recommended!
Arrived within a week (faster than foretold).Product is exactly what I hoped for.
The service was great... staff so helpful. But unfortunately the brace wasn't for me. The rigid back on the brace did not conform to my back enough to provide the support I needed as there was a big gap between my lower back and the brace. And when I cinched up the brace around my hips, the brace constantly slid up to my narrower waist, causing the boning in the brace to dig into my ribs. I had to keep pulling it down. Another issue was that the shoulder straps would not lay flat. The edges of the straps would pinch together and then dig into my shoulders. Unfortunately I had to return the item.
I have purchased several items from the Physio Store online and can recommend their service. After searching everywhere for a medium density foam roller, I was able to find the perfect product, an OPTP Pro-Roller that will stand the test of time. I also appreciated the real reviews on their web site.
I live about 400 km from the physio Store so the transaction was done via email with Bill. Awesome service. Bill dealt with Blue Cross on my behalf and the Empi Tens unit and accessories were approved. Immediately shipped to me and I had it within a couple of days. No complaints, no hassle whatsoever and I was kept informed of my order. Will deal with them again. Thanks Bill and staff. Robert (67288)
Price was not great but decent compared to other places that had it. It worked, other places we ordered from said it was compatible but didn't fit. Shipping was fast but courier was terrible, it came early than notice said and we were out. There was no notice as to how to pick it. No option for redelivery.
Bill and Julie gave great customer service. They promptly answered all of my questions. I shopped around and they have the best prices. I highly recommend.
Bought the Franklin balls and BioFreeze and everything was exactly as shown on the site and shipped very quickly!
Efficient and prompt delivery with up to date information all the way!
Excellent website, easy to find what I was looking for. As the store is local for me, I went to look at the product before purchasing. The store associate was friendly and very helpful. I was able to try the loop bands on display before purchasing to make sure they were the correct length and resistance for my needs. The quality is excellent and both my physio and I are pleased with the product and how it helps my exercise programme.
The Physio Store is the only place I found that stocks the high quality support that works and feels very comfortable.Thank you very much for supplying this product.
Best price by far for the exact item I needed, and fast shipping. Couldn't ask for more.
Ordered a device from their online store. Had a small issue but the customer support was very friendly and quick to resolve the issue when I contacted them. Shipping was quick and on time. Overall a great experience.
I've been asked by The Physio Store to comment about the medium PowerBreathe Plus, but since I've only been using it for ten days, the jury is still out. However, since the product was about $25 less than Amazon's price, and ordering was seamless, I've given the store a five star rating.
We are very pleased with the Breg Polar Care Cube. It is small and is quiet when running. I am happy that I purchased 2 knee wraps and the Y connector so my husband could do both knees at once. I use frozen gel packs instead of ice cubes and it stays cold for 8 hours.
Great to deal with, very reasonable prices and extremely fast shipping. Will happily buy from them again!
I’m totally satisfied with the products and the service at Physio Store. The first product was not exactly what I need. The return was easy and the refund fast.The second order was doing a great job so much so that I sent a email saying that I’m interested in a product that may control the pain.A while ago, they respond that they have a gel that may do the job.I ordered it, it came fast as usual and, again, I’m happy with the results.Don’t hesitate to do business with this company…they are thrustworthy
Wonderfully responsive customer service and fast shipping! Great product line too. Thank you so much!
Got these to help with a foot injury:Pro-Tec Metatarsal Pads (Pair) - LargeBreg Genesis Mid-Calf Full Shell Walker - Large(quality was slightly better than I expected)And this for my wife's migraines:Cold or Warm Eye / Sinus Mask by Elasto-Gel(first time trying elastogel; wife is very happy with it)All items worked successfully. I paid extra for expedited shipping and they shipped out promptly, arrived within 2 days.
Bill was very helpful on the phone when I called to inquire whether a walking cast boot would be suitable for me. He assured me I could return it, if it wasn't satisfactory. So I had nothing to lose. Pricing was competitive compared to the usual online US suppliers. I was happy to support a Canadian business and recommend them to others.
Great company to deal with. Offer great products at a very good price ( often have special promo offers) and fast free shipping if reach minimum ( think is $99)Will order again ( my third time)
Hi, the 2 stars are for the person who tried to help me find my parcel and gave me a refund for my parcel that the courier lost .I wanted to buy Canadian but the courier lost it. How can you lose a parcel when they have your full address and name. So untill small Canadian companies get their act together and hire good couriers I will keep buying from Amazon I ordered my braces and had them 2 days later.,
I am very pleased with my purchase of WBC Lavender bath salts ! Service was prompt and excellent.
Reasonable price and very fast delivery. Even called to ensure I was ordering correct product
I cannot say enough about this company. I Had several inquiries about their products and they took the time to make sure all my questions were answered. Nothing but A++ experience all Around. From their knowledgeable staff, competitive pricing, and products that really work. It’s the only physio store you need.
The Physio Store is a great resource for getting medical equipment at a very reasonable price. Easy to find what I was looking for, and they were very helpful and quick to respond to questions about their products. Also, they have an excellent Customer Service team, willing to ensure 100% satisfaction.
Fast, easy service! Ordered Franklin Balls for our clinic and very happy with them for myofascial and trigger point release. Beachealth Toronto
First time to order online at Physio store for a self inflating airback ( McKensie Original) item was well packaged and timely delivery. Regarding the self inflating airback, fully satisfied after using and testing it several times before I wrote this review to make my claim more authentic. It sure does self inflates and provides lumbar support.
Wow very timely service. Was able to get the products I needed to start with my in-home treatment quickly.
So happy to find top quality products at a reasonable cost. Nice website. Items were shipped on the day of my order. Arrived quickly and items were exactly as described. Highly recommend.
Purchased a Breg Polar Wave unit with knee pad on a Friday for a total knee replacement the next Tuesday. We live over an hour away, we I tried the unit Friday afternoon, it leaked at the pad connector. Phone the store, Bill caught right back to me and asked for a short video showing the leak. Connected me later and said a new pad would be on my door step Sunday or Monday, arrived Monday morning! Great Service!! Unit works great and it really does reduce the pain and swelling. Recommend the unit and the store
Excellent product for my recent knee replacement. Bill was great to deal with, he answered my questions and the BREG V Pulse was promptly delivered. I couldn’t have been happier about the service or product and would certainly recommend The Physio Store.Jim S.
Bill's attention to customer service was amazing. Doing everything he can, working with the product rep, regular communication with me, getting all the details right. It's always a great reminder that the customer comes first at independent stores! Thanks!
Highly recommend.Amazing Quality and good value of money-Very fast delivery.
Honestly such a great experience. I reached out online and they scheduled a call with a physiotherapist to help me pick a few different items based on my particular concerns. The prices were more competitive than my local stores, and the shipment arrived quickly after we sorted everything out. They were also very helpful and made sure that the receipt had all the information I needed to claim it through my insurance.I will definitely be a return customer!
I had questions about the product that I wanted to buy (a foam half round.) The staff person was very knowledgable and I was able to determine that they carried what I wanted. The parcel arrived quickly as well. The half round is perfect. I had a bad experience in the past buying one that was too hard and I was not able to return it.
Awesome service from store. The product is exactly what I needed. They were let down by the shipping company they used.
The Physio Store met their price match guarantee and were pleasant in their tone and manner by email. The product arrived quickly. It was as advertised and extremely helpful. I'd shop there again.
I had been looking for new hernia belt didn't want to have to go through several DR. appointments.I went on line found Physio Store. Followed there simple instrustions for sizingMy order was processed quickly was able to track. Received it sooner than I thought.Great service
Ordered from this company for the first time and was a very good experience. They provided exactly what I ordered and shipped extremely fast. Would not hesitate about ordering from this company again.
Great service and product! The Physio Store was prompt to reply to all my queries. Processing time was quick and I received my Tens machine in no time. I love it, made a huge difference. I highly recommend.
Excellent prices, good service, fast delivery. Prices were better than most online and products are exactly the same as those used in physio practices (with different branding in some cases). I received great invoice and delivery documentation and flexibility on the shipping - much appreciated. Liked that I was supporting a small Canadian business as well.
I needed a Bregg wrist ice therapy sleeve - I couldn't find out then I googled and found The Physio Store Inc. Fantastic service, ordered and it showed up fast. Canadian company great to deal with. Same prices as anywhere else so if you're thinking about purchasing from them, so go ahead with it. It was fantastic
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